Frequently asked questions
Below is a list of frequently asked questions. If you have any further queries please email us at: enquiries@bensonsbeds.co.uk
For further information on our beds please click on the relevant category within the product knowledge section:
How much are the 0% VAT discounts worth?
The discount given is equivalent to VAT at 15% on the selected products.
Are your beds non-Allergenic?
Some have polyester and foam fillings where there is usually less chance of dust being created, but there are some completely non-allergenic mattresses available. Alternatively, there are non-allergenic mattress covers available.
How long will this bed last?
Mattresses wear out is due to numerous factors such as how the mattress is used (guest room, master bedroom, doubled as a trampoline for the kids), whether it is cared for properly and/or the quality of the mattress itself. The average person spends one-third of his or her life in bed, your mattress is the most used piece of furniture in the home, as with other products, you get what you pay for.
Do you take away old beds?
Normally we do not take old beds away. For hygiene reasons we are not allowed to mix old and new beds in the same vehicle. The local council usually have a collection service.
How often should I turn the mattress?
Always refer to the manufacturer's instructions. However, quite a number of today's models have been specifically designed as single sided and do not require turning over, although they can be rotated from head to toe every couple of months.
Can I have the drawers on this single bed on the other side?
Yes. Headboard bolt receivers are provided at each end to allow you to position the bed as you wish in the bedroom.
Will you assemble the bed?
I am sorry, we are unable to offer an assembly service.
Does the bed base fold?
Most bed bases now come in two halves for ease of delivery.
What is the biggest bed you do?
How big do you want it, we can do almost any size?
Do you do those beds which join together?
Yes, they are called zip and link.
Do you deliver weekends/evenings?
We currently only deliver Monday - Friday throughout the region. If you cannot be home perhaps a key can be left with a neighbour or maybe a relative can sit in for you. If necessary we can call you half an hour before the delivery if this gives you time to get home. We do require on all orders ID to be shown and a signature obtained on delivery.
Will you take the bed upstairs?
Yes, we will put it in your bedroom.
What is a king size bed?
A king size bed is 5' wide and 6'6" long. This matches the bed linen in sizes, we can however obtain larger sizes where required.
A super king size bed is 6' wide and 6'6" long