sleep easy with care and protection

Choosing the right bed is so important - after all, we spend around one-third of our lives sleeping and resting in bed. Unfortunately most of us have experienced the effects of not getting enough quality sleep - tired, irritable and stressed out!
As Britain's biggest bed specialist, we'll do our best to help you make the right choice for your circumstances, from a huge range of styles from the UK's leading bed manufacturers.
We also want you to enjoy your new bed for many years to come.
That's why we've developed a special Care and Protection programme for your bed and mattress.

insured by AIG UK Limited for your added security

Our Care and Protection Plan is available on a 3 or 5 year programme to protect you against repair costs arising from structural or accidental damage. Cover starts after the bed is delivered to your home and, for your extra security, this insurance is underwritten by AIG UK Ltd.

protecting your bed and/or mattress

• Home visits when a repair or stain removal requires the attention of an experienced specialist who carries a wide range of parts and materials and who utilises the latest available techniques to help solve your problem first time.
• If we are unable to repair or remove any spills or stains from the bed or mattress, the item will be replaced on a new for old basis - without any deduction for wear and tear - subject to the terms and conditions of the policy.

and a FREE gift too!

When you purchase a Care and Protection Plan for your new bed, you'll receive either a new mattress protector or a care kit. Subject to the conditions below.

Mattress Protector

If you purchase a new mattress, we'll give you a protector of the same size. If this protector becomes damaged, an added benefit of the Care and Protection plan is that we will replace it up to a maximum of four times at no extra charge during the Period of Insurance.

and what's not covered

Care and Protection Plan does not cover:

• Beds used for rental or commercial purposes or damage caused during storage or transit.
• Any damage caused by neglect or abuse or failure to comply with any manufacturer's instructions on the correct usage and care of your bed.
• Stains or damage consistent with the gradual wear and tear of your bed over time.
• Electrical motors and controls.
• More than one incident of your pet damaging the insured item(s).

This is a summary of exclusions.
For full Terms & Conditions please see overleaf

what does it cost?

When considering the cost of Care and Protection Plan, remember that:-

• You get a free mattress protector or bed care kit.
• You could get unlimited home visits by specialists carrying out repairs or stain removal (up to the purchase price of your bed or £5,000, whichever is the lower).
• Where relevant, you get new for old replacement without any depreciation for wear and tear, and
• There is no excess for you to pay.

total length of cover including the
manufacturer's one year structural
guarantee

Normal Retail Price of Bed	3 years	5 years
Up to £199.99	£30	£40
£200 - £399.99	£40	£50
£400 - £599.99	£50	£60
£600 - £799.99	£60	£70
£800 - £999.99	£70	£80
£1000 and above	£80	£90

The above prices are inclusive of insurance tax of 5% and apply from 07.10.2008

These normally retail for £17.99 for a double size and features include:

• Teflon coated polycotton cover.
• Stain resistant, water repellant and breathable.
• Generous quilting provides extra protection for your mattress.
• Extra deep elasticated skirt.

Bed Care Kit

If your purchase doesn't include a new mattress, we'll give you a special care kit which normally retails for £14.99 and includes:-

• Leather and Fabric Cleaner

  Cleans effectively without leaving a water ring. This product will re-hydrate leather and is ideal for daily cleaning.

• Ox Cleaner

  This product will eliminate organic
  traces of food or bodily fluids and will
  clean without leaving a water ring.

• Hard Surface Cleaner

  This product is highly effective in the
  cleaning of various metals, wood or
  lacquered surfaces, ideal for daily use.

what's included?

Care and Protection Plan provides you with:-

• Cover for costs associated with repairing structural problems such as frame defects, metal components, excessive loss of resilience; which arise after the expiry of the manufacturer's one year guarantee.
• Day one cover against costs associated with removing many accidental stains such as food, drink, cosmetics, blood and wine.
• Day one cover against accidental damage such as rips, tears, burns, scuffs, scratches and punctures.
• A complimentary mattress protector or bed care kit to help you protect and maintain your new bed.
• A replacement bed or mattress product on a "new for old" basis if we are unable to effect a repair or stain removal.
• The extra security from knowing that Care and Protection Plan is underwritten by AIG UK Ltd; part of AIG Inc, one of the World's largest insurance organisations.

This is a summary of cover.
For full Terms & Conditions please see overleaf.

caring for your bed

Proper care will keep your bed in good condition. Always read and follow any manufacturer's care instructions.
In addition, the following tips will help you to get the best out of your bed during its natural life.

• Use a washable, protective cover to protect the mattress (and pillows) from stains. Barrier fabrics for allergy sufferers are also available.
• In the mornings, throw back the bed clothes and leave the bed to air for 20 minutes to allow body moisture to evaporate.
• If you have a mattress that allows turning; Turning your mattress over from side to side and end to end every few months (every week for the first three months) helps upholstery fillings to settle down more evenly. Some more luxurious mattresses, with much thicker layers of fillings designed to mould themselves to the contours of your body, may retain signs of these impressions, despite turning.
• Don't make a habit of sitting on the edge of the bed and don't let the kids bounce on it.
• Don't roll up or squash a mattress to store or transport it - this can cause permanent damage.
• Handles are designed to help you position a mattress on its base - do not use them to support the full weight of the mattress - they may pull out and damage the fabric.
• Don't leave polythene wrappings on a new mattress - dampness, mildew and rotting could all result from a build-up of condensation.
• Vacuum your mattress and base from time to time to remove fluff and dust. This should be carefully done so as not to dislodge fillings or damage tufts. Open windows while vacuuming - especially if there is an asthma sufferer in the house.
• Once you have contacted the claims handler only clean the affected area precisely in the manner as directed using the approved cleaning kit or other such method offered by the claims handler.
• Putting a new mattress on a base for which it was not intended, a new mattress on an old base or a board between the mattress and base can impede comfort and reduce the useful life of the mattress - as well as affecting any guarantees or warranties.