If you are yet to complete your purchase, you can add it onto your order instore by speaking with one of our sleep experts, online on the product page, and via telesales by calling 0333 222 6800. If you have already made your purchase and you want to add assembly to your order, you can do so up to the point that your order has been routed for delivery. Please contact your local store, or our customer services on 0333 222 6800 if you have ordered online, or the telesales team on 0333 222 6800 if you have ordered via telesales.

If you have selected to take our assembly service, it's important that you make space for the expert installers to work, this may mean moving out any moveable items out of the room of choice.

You will need to consider where the new bed is going within the room considering any special features your new purchase has such as which way your side ottoman bed may open. Remember to check if doors will open or close with your bed's new location.

Within your email communications from us, you will have an estimated assembly time communicated to you, please take note of this as it's important that you are free at the end of the assembly for us to take you through the care instructions and important information in the handover.

The expert crew will make contact with you prior to your delivery to introduce themselves.
If you have selected our recycling service too, we'll take you old items away for you, just remember to dismantle or disassemble your headboard or bedframe accordingly. Between us taking your old items out and assembling your new ones, you may want to clean the area that the old bed has come from.

At the end of your expert assembly, our crews will ensure that the bed meets our high standards, they will also take you through;

• Important information.
• Care instructions.
• Any maintenance requirements.
• Any spare parts left over including the assembly instructions, just in case you need to move the bed in the future.
• Any features that may require explaining or demonstrating.

In the rare occasion that something may go wrong, rest assured we're here for you, just contact our customer services team on 0333 222 6800 and they will be able to help you.

Yes, regardless if you have purchased a new mattress for your new bed, we will always put the mattress onto your new bed.

Our assembly depends on the product you are purchasing, here are the 4 different types of assembly we offer.

1. Bedframe assembly
2. Ottoman bedframe assembly
3. Divan (including mattress placement and headboard) assembly
4. Ottoman divan (including mattress placement and headboard) assembly