Delivery Information

Free Delivery

Bensons for Beds offer FREE DELIVERY on everything. And what’s better we’ll even take it to a room of your choice (excluding soft furnishings).

Our team will take every care with your home and new product, but we do recommend that you move valuables such as vases or paintings out of the delivery path. Our team can advise you of any risks.

Divan Assembly Service

For a small charge of £15 our delivery team will also assemble your Divan Bed and remove and recycle all packaging, no matter how many beds you order.

Unfortunately we cannot assemble frames and bunk beds

Your Delivery Date

Once you have made your purchase online and our sleep experts have processed your order you will be allocated a delivery date. Your delivery date will be on your confirmation email.

We’ll call and text you 24 hours before your order arrives to re-confirm delivery. On the day of your delivery, our team will call you when they are on the way, up to one hour before they arrive.

Please note that deliveries to Scotland and Northern Ireland may have longer lead times.

Delivery Times

Delivery is Monday to Friday - 7am-1pm or 12-7pm, depending on your location in the UK.

If you have ordered over the Internet/Telephone you will be requested to show identification on delivery, this is to prevent fraud. Our drivers will require photographic ID for the name on the invoice plus a utility bill showing the same name and invoice address and dated within the last three months.

If you have ordered over the phone and your delivery is going to an alternate address, we will require additional identification before delivery.

Problems with your delivery?

If you have any questions or concerns regarding your delivery you can call us on 0333 222 6800.

If you have ordered from a store, you can get in touch with them directly using the number on your invoice or find their details using our store finder

We strive for the very best in customer service. If you have any questions or feedback please get in touch with the team:

Call us 0333 222 6800

Email us on enquiries@bensonsforbeds.co.uk