Bensons for Beds Named Furniture Retailer of the Year 2026

We’re incredibly proud to share that Bensons for Beds has been named Furniture Retailer of the Year 2026. This award recognises excellence across every part of the retail experience. From product and service to innovation, marketing, and commercial performance, it takes everything into consideration, and we’re honoured to be recognised among such strong competition.

This achievement reflects the dedication of our teams, our continued investment in better bedroom solutions, and our commitment to understanding what today’s furniture shoppers really want.

What makes Bensons for Beds stand out?

At Bensons, everything we do starts with sleep. We’ve built our business around helping customers find the right bed, mattress, and bedroom furniture to suit their needs, their space, and their budget. Our wide product range, expert advice, and trusted brands mean customers can shop with confidence, whether online or in-store.

What truly sets us apart is our focus on expert guidance and reassurance. From sleep advice and comfort matching to clear pricing and flexible delivery options, we aim to remove uncertainty and make choosing a bed feel simple and stress-free.

Adapting to changing customer needs

The furniture retail landscape has evolved rapidly, and so have customer expectations. Over the past year, we’ve continued to adapt by enhancing both our digital and in-store experiences, making it easier than ever for customers to research, compare, and buy in the way that suits them best.

We’ve refined our online experience with clearer navigation, better product information, and helpful buying guides, while our stores remain a vital part of the journey — offering hands-on testing, knowledgeable colleagues, and personalised support.

Delivering value, service, and experience

Delivering great value doesn’t just mean competitive pricing. It means offering quality products that last, supported by service customers can rely on. From affordable essentials to premium sleep solutions, our range is designed to suit real homes and real lives. In 2025 we further expanded our service proposition offering our customers more options for a convenient and seamless customer journey from start to finish.  

Our colleagues play a huge role in this. With ongoing training and a strong culture of care, our teams are empowered to offer honest advice and put customers first at every step.

Commercial and strategic success

Winning Furniture Retailer of the Year also recognises our strong commercial performance and strategic focus. Continued growth, improved customer satisfaction, and successful marketing campaigns have helped strengthen the Bensons brand and reinforce our position as a trusted name in furniture retail.

By staying focused on our core purpose — helping Britain sleep better — we’ve been able to grow responsibly while maintaining the standards our customers expect.

Investing in the future

Looking ahead, we remain committed to investing in our stores, our digital platforms, and our people. From improving sustainability across our supply chain to exploring new ways to personalise the shopping experience, we’re focused on building a business that’s ready for the future.

This award is a proud milestone, but it’s also motivation to keep raising the bar.

Thank You

We’d like to thank our customers for their continued trust and loyalty, and our incredible teams across the business who make achievements like this possible every day. Being named Furniture Retailer of the Year 2026 is something we’re truly proud of — and we’re excited for what’s still to come.