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Phoenix Metal Bed Frame

4.4 out of 5 stars
Phoenix Metal Bed Frame 4.4 out of 5 based on 46 ratings.
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Ratings and Reviews

Customer Reviews

4.4 out of 5 stars
Reviewer: Roger
"Well made easy to assemble comfortable and looks great"
Reviewer: alex
"well made easy to assemble"
Reviewer: GM
Looks amazing
Easy to assemble
Squeak free
Love it "
Reviewer: Glynis
"Easy to assemble
Comfortable and no squeaks
Looks great.
Reviewer: Dorothy hollywood
"I love this bed no noise at all it looks great although I feel it's a bit high does anyone know if you can adjust the height ? My husband says no but a think he's just saying that lol "
Reviewer: Sandie
"Very pleased with this bed. I don't know if they've changed the design since previous reviews, but we took our time putting the bed together and it's perfect, no squeaks or creaks at all. Looks great in our bedroom. Bensons staff also helped us choose the right mattress for us and we now sleep soundly. "
Reviewer: Katie
"Had this style of bed for nearly 5 years now, can't fault Bensons customer service. First one we had the lacquer came of the headboard whole bed was replaced no problems. Second bed squeaked but nice man who came to see it gave us the solution, it's not a fault of the bed, it's to do with the type of carpet you have. The plastic under the legs rubs against the carpet and the sound echoes through the bed frame. We were told to get some felt pads which you can get from that shop where everything costs a pound and put under each leg, hey prest squeak free bed,
So glad this has been sorted as this bed is stylish but solid."
Reviewer: Jenny
"Stylish, sturdy and squeak-free.

Love my new bed. "
Reviewer: C.L.
"If your bed is making noises, remove the feet from all 4 legs, if you kept the black protectors that were fitted when unpacked fit them back on. We have two of these beds and removing the feet stops all the noises."
Reviewer: David
"This bed was easy to build and is very solid. For the first 2 weeks we were woken by squeaks. Was told to tighten bolts did so but made no difference. We then put a foam pad under each foot. Bed has been silent ever since."
Reviewer: Jayne
"Read reviews about bed creaking, we bought it and it's been fantasic love it. It is so comfy, thank you bensons."
Reviewer: Jon
"Absolutely beautiful bed frame, but despite taking time, tightening everything to within an inch of it's life, this is still the noisiest bed frame in the WORLD! Rolling over in the night is a big no-no. Even with the rubber separators, and waxing every joint, it's terrible. Would return if I could, but didn't put the bed together immediately as the room was being decorated. Nightmare."
Reviewer: ANGELA
"WOW!! Stunning. Enough said."
Reviewer: Caroline
"Lovely comfortable bed. Looks fantastic. After reading the reviews about the bed being noisy and creaking, my husband and I were a bit apprehensive and wondered if we had done the right thing in ordering this bed. However, we took our time assembling the bed (about 2hrs) and made sure that we tightened every nut. Our bed is sturdy and it doesn't creak so we are very pleased. "
Reviewer: rabya
"only had the bed a couple of months creeks so badly would not recommend as you end having to mess around getting a replacement "
Reviewer: madelene barton
"Quick delivery,great value .fantastic looking bed ,no noises I absolutely love my bed "
Reviewer: Peter
"Great bed - looks fabulous and is very sturdy. Like a previous reviewer I took time over the assembly (just me) and tightened everything up well so no noises! Thoroughly recommended."
Reviewer: Lauren
"Agreed with KP & Janis, also, "I need a bed", so you haven't bought it then? how could you possibly rate something you have no experience of!? Get off the computer love you're making a mess of things. GREAT BED, so pretty just love it!!! Read about squeaking problems but have had it for almost a year now and is still going strong... and silent haha. LOVE."
Reviewer: Janis
"Just because one person can not use a computer properly, it's sad this frame only has 4/5 stars as it is infact such a lovely bed and just FYI to Chatherine the dimensions are under the image on tab that reads 'dimensions'. Don't dismay the bed based on it's ratings because of people who don't use their eyes."
Reviewer: Alison Herdman
"Love this bed and due to the bad reviews about how noisy it is ,my husband made sure he tightened every nut when we made the bed up,there is not even the tiniest squeak,not a sound so pleased and the bed looks amazing and is really comfy "
Reviewer: Terri
"Have had this fabulous looking bed since 5 May. It's really comfortable and sets my new bedroom off perfectly, but I haven't had a full nights sleep since I assembled it because of the creeks and squeaks. I have followed the advice of other reviewers and tightened and loosened different parts but without success. I'm so disappointed. I have bought other beds from Benson's that I was very satisfied with, the staff are very helpful and so I went straight back there to buy this one. I would love to fix the problems and settle down for a good night's sleep."
Reviewer: Terri
"This bed looks great and is very comfy but I have had it since 5May and haven't had a full nights sleep since then as the bed is the creekiest, noisiest bed I have ever encountered. I have tried following suggestions in previous reviews to tighten/loosen bolts but nothing seems to work. Very disappointing as it looks so good."
Reviewer: cindy
"I going to write to watch dog because the paint came off"
Reviewer: bob
"fantastic frame, for a metal frame t is surprisingly completely solid, no wobbling or movement, the dark nickel goes with any colour scheme my partner has tried (doesn't help her narrow it down) 10/10 bensons, great frame."
Reviewer: Paul
"Easy to put together but really noisy. Have tightened it all up 2 or 3 times and still really noisy. It has 4 rubber washers one for each corner but still no good. If I could stop the noise it would be a 5 star as looks great."
Reviewer: karen
"bought this bed in kingsize a couple of years ago only complaint it creaks really bad getting in and out of bed, lovely bed otherwise."
Reviewer: Ang
"Having had my bed some months ago, me & my partner have just managed to put this together yesterday. It was very easy to put together, all fitting & fixtures were there. Bed looks very nice & expensive. I haven't tried it out as yet, but I'm happy with the results. Delivery guys were great, they kept in contact on day of delivery."
Reviewer: mr dunbar derbyshire
"great bed easy to assemble Got in sale with mattress deal great looking bed looks expensive"
Reviewer: Mr Shore, Yorkshire
"Forget the half hour build time and allow an hour and a half. Don`t tighten all the bots until the frame is assembled and ensure you extend the centre leg adjustment to compensate for any absobtion in carpet thickness. This build went together easily and we have no frame noise when getting in and out. It is comfortable and looks stunning. Worth every penny especially as we got it in the sale."
Reviewer: SN
"Lovely bed & good value. Regarding the creaks, our bed does that & we have tighten some screws & losened others & this has helped, its a bit like adjusting a cupboard door trial & error. On our bed where the frame meets the headboard & the foot board we had what look like solid rubber washers, our local store had normal washers so we contacted Customer Services & within 1 day 8 rubber washers arrived so I will try these & see if they stop the creaking"
Reviewer: sonia
"Great bed very strong... only grip is I bought this at the beginning of dec 2014 and the price dropped by £100 3 weeks later. Couldnt find any sort of price promise on website, do you have such policy benson bed? "
Reviewer: Maxine
"Agree with all other comments truly is a beautiful looking bed, not black as description but dark pewter, however really creaks badly and no amount of tightening up resolves this. Any ideas Bensons?"
Reviewer: Jo
"Love the bed and it looks great. Only problem is it is very noisy when you get in the bed. Load groaning from the slats. Wish I could stop this as it spoils what is a beautiful bed. "
Reviewer: MAUREEN
Reviewer: Maureen
"Beautiful bed. Looks great and got it half price which was a real bargain. Great company to deal with."
Reviewer: Sarah
"Good bed, easy to put together with good instructions. Only problem I have only had the bed six months and is making horrible squeaky noises when getting on and off the bed. Don't know how to fix this problem I have tried to tighten it many times and still makes the noise. "
Reviewer: Mary
"Well top marks for customer service. They got back to me very promptly and offered replacement head frame which is excellent news! I love my new bed and my new mattress, the staff did not put you under any pressure when purchasing in store and I was given plenty time to choose without feeling I was being rushed, and it has paid off, I have best few nights sleep in a long time. They are very knowledgable and would highly recommend the store in Aberdeen!"
Reviewer: Mary
"Just finished assembling my bed (well my partner did!), and it looks great, excellent quality, easy to put together and looks really classy. My only slight problem is it came out of the box with a dent in the head frame, on the side that faces you so really obvious, a bit gutted! I have spoken to a nice lady at Bensons for beds and I am waiting to hear back. I really hope they can offer a replacement without me having to return whole bed! Will keep you posted."
Reviewer: alison
"bought this bed in 2013 and i would recommend it to anyone"
Reviewer: KP
"This is the best bed ever for half price too, it's very sturdy and looks the part. Catherine needs to take some computer lessons to learn how to click on tabs lol. "
Reviewer: The Anderson's
"They were prompt, helpful & efficient. The bed is beautiful! So comfortable, looks really expensive. "
Reviewer: jackmans
"Excellent quality bed, looks fantastic, Very well made and extremely sturdy. Can not recommend it enough. Delivery was slow (35 days) but all fixings were present and it went together in around half an hour. I bought it in the sale at it's worth every penny! "
Reviewer: No Name
"Its such a shame that this gorgeous bed has less than 5 stars just because an incompetant internet user cannot use tabs properly. Bensons for beds should remove her review "
Reviewer: Gary
"Bought the king size in 2012 and very impressed. It is a good strong sturdy bed. Looks great in the bedroom too. Great buy."
Reviewer: Dave
"Catherine, just click on the tab that says "dimensions""
Reviewer: Catherine
"I don't know about the product, but why haven't you listed the dimensions? I need a bed to go in a narrow room so every millimetre on the bed frame size is vital

- Hi Catherine,

The dimensions are listed underneath the photograph on the dimensions tab. Please allow a few seconds for them to update when switching between sizes.

Best regards,

Bensons for Beds.


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